Who is responsible
Nordic Timber Nutrition LLC, 14 W Superior St, Suite 200, Duluth, MN 55802, United States. Contact channel for privacy and data requests: [email protected].
Legal framework
Personal information processing complies with the applicable U.S. state privacy laws, including the CCPA/CPRA alongside applicable statutory frameworks in United States. If provisions between this text and legal statutes conflict, statutory requirements prevail.
What we collect
During checkout, we record necessary fulfillment parameters: full name, destination address, email contact, phone number, and selected supplements. We do not gather or maintain card payment details on our servers. During web visits, our platform logs standard technical telemetry, such as IP addresses, browser specifications, and visited URLs, using cookies defined below.
- Customer contact and shipping details including legal name, delivery address, email, and telephone number
- Transaction history, order records, and bank transfer reference identifiers
- Technical telemetry including IP address, operating system, and browser diagnostics
- Customer support inquiries and written correspondence
Why we use it
- To process, pack, and transport supplement orders and manage return requests.
- To answer customer inquiries and deliver operational dispatch status notifications.
- To preserve platform integrity, prevent unauthorized actions, and assess aggregate usage.
- To deliver direct marketing communications only upon opt-in consent, with an unsubscribe mechanism provided inside every message.
Cookies and browser data
This website writes operational files to your local browser storage. Necessary cookies support cart retention and secure checkout sessions and cannot be disabled. Analytical cookies supply anonymous traffic metrics. Marketing cookies activate exclusively after manual approval through our consent banner. You may revoke marketing permissions at any point via the consent module or browser controls; consult our Cookie Policy for specifications.
Authorized data recipients
Logistics carriers receive consignment parameters required for physical transport. Payment processing partners access transaction data necessary to complete settlement. Secure server hosts and technical analytics providers process data under formal service contracts. We do not sell user data under any circumstance.
In accordance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), Nordic Timber Nutrition LLC never sells or shares customer personal information with third parties for commercial monetary consideration.
Data retention parameters
Commercial order archives remain stored according to statutory tax and bookkeeping periods, after which they are purged. Customer profile records persist until an account closure request is fulfilled. Server analytics logs are retained for 14 months.
Your rights
Consumers in jurisdictions with applicable data privacy statutes maintain rights to access, inspect, rectify, request erasure, or obtain a portable copy of personal records held by Nordic Timber Nutrition LLC.
Security
Nordic Timber Nutrition LLC does not process, store, or transmit payment card data; transactions are settled solely via zero-surcharge Cash on Delivery or Direct Bank Transfer.
Questions about this policy
Submit inquiries to [email protected] or reach our desk at +1 (218) 528-9662 throughout Mon-Fri 08:45-16:45. Every message receives a reply within one business day.
Nordic Timber Nutrition